Contact
Use this page to contact the Casino Raccoons team (editorial + site support). We read every message.
Important:
- If your issue is about a casino account (verification/KYC, withdrawals, locked account, bonus eligibility), contact the casino’s support team first. We’re an affiliate and information site - we cannot access operator systems or make changes to player accounts.
- If you need urgent help with gambling-related harm, go to Responsible Gambling & Support now.
Last updated: March 4, 2026By Max Popp
Key takeaways
- Editorial feedback and corrections are welcome - include the page URL and what you’d change.
- Privacy requests (access, deletion, corrections) can be submitted through the same contact channel.
- Please do not send sensitive information (IDs, card details, bank statements, passwords).
- For casino account problems, contact the casino directly first - we cannot intervene or verify your account.
- If gambling is no longer fun, support resources are listed on Responsible Gambling & Support.
The fastest way to reach us
Email: support@casinoraccoons.com
If you prefer separate inboxes, use:
- Editorial: editorial@casinoraccoons.com
- Privacy: privacy@casinoraccoons.com
- Partnerships: partners@casinoraccoons.com
Message routing (so you get the right reply)
Choose the best route:
1) Editorial / Corrections
Use for: factual errors, outdated info, typos, broken links, content suggestions.
Send to: editorial@casinoraccoons.com
2) Privacy / Data requests
Use for: access, deletion, rectification, cookie questions.
Send to: privacy@casinoraccoons.com
If your request is about how we handle personal data or site tracking, it helps to review our privacy policy and cookie policy first.
3) Partnerships / Media
Use for: partnership proposals, interviews, press, brand assets.
Send to: partners@casinoraccoons.com
Note: We do not accept payment for guaranteed rankings or “best” claims. If your request is advertising, say so clearly, and you can review our affiliate disclosure for the standards behind that separation.
What to include in your message
To help us respond faster, include:
- The page URL or title (if your message is about content)
- The specific section you mean (quote a sentence if possible)
- What you believe is wrong or unclear (screenshots help)
- Your preferred reply email address (if using a form)
Please do not send:
- Government ID documents (passports/IDs/driving licences)
- Payment card details
- Bank statements
- Casino account passwords or 2FA codes
If a question requires sharing documents, contact the casino’s support team instead.
Common reasons people contact us
1) Corrections and factual issues
If you spotted something outdated or confusing, send it. The most helpful messages are specific, e.g.: “This sentence implies X, but the operator terms say Y.” Include the page URL.
2) Questions about bonuses, withdrawals, and KYC (general explanations)
We can explain how common rules work and how to read terms. We cannot:
- Confirm your eligibility for a specific bonus
- Promise a payout time
- Intervene with an operator on your behalf
If you want practical background first, our guides to casino withdrawals, KYC at online casinos, and wagering requirements usually answer the most common questions before you email us.
3) Partnership and media inquiries
Contact: partners@casinoraccoons.com
Please include your company/site, the proposal, markets, and any relevant licensing details (if applicable).
4) Privacy requests
You can request access, deletion, or corrections of your personal data via this page. If you need background on how Casino Raccoons handles personal data or cookies before you write, see our privacy policy and cookie policy.
Expected response time
Typical response time: 1–2 business days.
Notes:
- Weekends and public holidays may take longer.
- Privacy requests may require verification before we can act.
- If your message is urgent because of gambling harm, use the dedicated support services listed on Responsible Gambling & Support.